People with Disabilities
One CenTeam
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Building Healthier Communities
Through Our CenTeam
Âé¶¹´«Ã½AV’s uniquely local approach is the driving force behind our mission to transform the health of the communities we serve, one person at a time.
Our employees, members and partners are the heart of Âé¶¹´«Ã½AV, and our success in providing access to high-quality healthcare depends upon the trust we build with them. By working together as One CenTeam, we fuel innovation and enhance performance for everyone – our members, employees, and communities alike.
Our commitment to ensuring our workforce reflects a broad array of perspectives and experiences has resulted in recognition by leading organizations, including Fair360 naming us a 2025 Top 50 Company forÌýVerified Meritocracy and Newsweek listing us as one of America's Greatest Workplaces for Diversity in 2025.
We are proud that our workforce reflects the spectrum of our members’ backgrounds, geographies, and lived experiences.
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Our Culture
Our long-held commitment to supporting low-income and underserved populations for which access to care has historically been a challenge is captured in our mission, which we demonstrate through our One CenTeam values and behaviors. These provide the framework by which we work together to achieve our goals and deliver on our commitments to those we serve. In the words of our CEO Sarah London, “Living our behaviors and bringing our values to life by demonstrating them every day in every corner of the company – is our collective call to action.â€
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Our Values

These are the fundamental principles that guide our actions as a business.
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Our Behaviors
These are the actions we must take to live up to our values and achieve our mission:
- We do what’s right, not what’s easy
- We go above and beyond for our customers and each other
- We listen and ask questions to create shared understanding
- We break down silos and bring each other to the table to find solutions
- We have candid, courageous conversations, with care
- We lead with authenticity and vulnerability
- We try new things and learn from failure and success
- We measure our success in the trust we build
- We celebrate winning together
As we look to the future and strengthen our delivery of culturally appropriate care, we will continue nurturing a workplace that supports and empowers all team members to be heard, respected, and appreciated.
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Our Commitment to Workplace Opportunity and Inclusion
We are committed to cultivating a workplace that provides access to opportunity and a great experience for all who join the CenTeam.
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Creating Access & Belonging For All
Âé¶¹´«Ã½AV’s commitments to our people and culture are vital to our ability to serve our customers and improve access to health care for low-income and medically complex populations.
Employee Networks at Âé¶¹´«Ã½AV
Open to every single employee, our voluntary, employee-led networks provide professional and leadership development programs across a variety of lived experiences including women, military veterans & their families, individuals with disabilities & caregivers, allies, LGBTQIA+, multicultural, and intergenerational employees. Employee networks are a central component of our One CenTeam culture, with more than 26,000 of our team members participating across the networks.
One CenTeamÌýLeadership Summit
Âé¶¹´«Ã½AV’s One CenTeam Leadership Summit connects leaders from across the company to learn more about business priorities and seek ways to further access, opportunity and community impact within their respective organizations including a focus on how best to serve our members and their communities.
Observance of History and Heritage Months
Âé¶¹´«Ã½AV employees have opportunities throughout the year to participate in History and Heritage Month observances, including Black History Month, Women’s History Month,Ìý Asian American & Native Hawaiian / Pacific Islander Heritage Month, and National Disability Employment Awareness Month. These observances are recognized through programs within Âé¶¹´«Ã½AV’s employee networks, enterprise-wide communications and resource guides focused on furtheringÌýculturally appropriate care that serves the needs of our members.
Promoting AllyshipÌýthrough One CenTeam Culture
Our facilitator-led Authentic Allyship events explore the spectrum of lived experiences of our employees and communities. Âé¶¹´«Ã½AV hosts a series of panel discussions that includes topics such as whole-health management, mental health and the impact of drivers of health on local communities.
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National Employer Recognition
We continuously strive to be a great place to work for all, and we are proud to be nationally recognized for our commitment to fairness, inclusion and equal access to opportunity for all CenTeamers.
For the seventh consecutive year, Âé¶¹´«Ã½AV was named a Top 50 Company for Verified Meritocracy by . We've also been recognized on Newsweek's America's Best Workplaces for Women and Newsweek's America's Greatest Workplaces for Diversity 2024.
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